Lettings Direct - Letting Agents, Property Management Specialists and Buy to Let Experts.
Our complete Lettings service - designed for the busy Landlord
Designed for the Landlord who wants to manage their own property
Approved Contractors for all maintenance work
This is a 24/7 service whereby we manage your property and will deal with all the day to day management of your property.
The service includes:
Property management involves the protection and maintenance of your property to a standard it was in at the beginning of a tenancy; fair wear and tear excepted. There are variety of reasons when it is becomes difficult if not impossible for landlords to manage their property. Managing a property can take up a lot of your time, and if you don’t think you’re up to it because of geographical location, health or work, you may be better using Lettings Direct Fully Managed Service.
We wouldn’t recommend that the running of your property is left to friends or relatives in your absence. Tenants can be quite demanding at times and you may find that your friends or relatives are not prepared for that level of commitment
In addition, we offer rent and legal expenses insurance to landlords who want complete peace of mind even if the tenant fails to pay rent.
After valuation and signing the terms and conditions, we will visit your property to take marketing photos and collect valuable information to compile property details that attract the attention of potential home seekers.
We will usually erect a “To Let” board outside your property to increase visibility. Your property details will be uploaded to major internet property portals for exposure to the masses. We will also promote your property through our own website, email and other available media resources.
A member of our Lettings team will always accompany prospective tenants to show your property. This gives us an opportunity to match their needs and requirements to your specifications. Once we identify the right tenant suitable for your property, we will notify you via phone/email. We will provide adequate information about the tenant(s) so that you can decide whether to accept the offer or not.
Once you accept the offer, we will collect a holding deposit from the tenant and place your property “Under Offer”. We will conduct a tenant background and credit check on your behalf. We will also collect bank statements and identity proofs for record.
We could even setup a meeting between the tenant(s) and yourself, which gives both parties an opportunity to discuss any nitty-gritty about the property and its belongings. Your decision to accept the tenant will be final and binding.
Your acceptance is our go-ahead to draw up a tenancy agreement, which explains the tenants, agents and landlords obligations and any additional clauses as discussed. We will collect a security deposit and one month rent in advance before signing the tenancy agreement.
The keys to your property will be released to the tenant on moving-in day. As per your instructions we will carry out a full inventory check, note meter readings and notify utility suppliers of the new tenancy. We will also inform the council (at no cost) to initiate council taxes in the tenants name. The security deposit will be kept in a government approved tenant deposit protection scheme. Your property manager will be the focal point in negotiations between the tenant and landlord. He or she will monitor problems and ensure their swift resolution. Liaising with all parties involved with the property and mediating in disputes is an often thankless but key role of our property manager.
A standing order mandate between the tenants bank and ours, will usually be setup at the time of signing the tenancy agreement. This will ensure that rents are paid on time to our account. We will calculate and deduct our fees and transfer the remainder into your account within five working days. As and when appropriate, we will take appropriate action to chase up and then recover arrears. We will notify you when the rent due, under the tenancy agreement falls in arrears by more than 5 days. If it becomes necessary to take legal action, we can provide assistance or our own solicitor to begin proceedings against the tenant.
We will provide regular statements showing rental income received, fees charged and the overall net payment to you. Payment will normally be made to you by electronic transfer direct to nominated UK bank or building society account.
Subject to your instructions, we will administer any renewal of the tenancy agreement or extension of the contract. If you stay with us for long enough, we will provide regular reviews of the rental level payable on your property compared against current market conditions.
If you wish to end the tenancy at an appropriate time, then we will help with the serving of a termination notice.
The property manager will normally contact you about all work on the property, particularly when expenditure is required and seek your instruction prior to any works being instructed. However, in cases of emergency where your property would be put at risk by a lack of action, the property manager may act without your consent.
We will conduct regular visits to your property in order to check on the general condition that the tenant is maintaining. If the property manager is not satisfied, we will inform you in writing of our concerns, the suggested course of action and when we plan to make a further and final visit. An inspection report will be provided after the final visit with actions taken. For more information please visit our Routine Inspections Page
At the end of the tenancy and once the tenant has returned the keys to ourselves, we will do a formal property checkout which makes a comparision of the propertiy against the opening inventory. Should there be a need to make any deductions for any repairs, additional cleaning or dilapidations (other than acceptable wear and tear) then we will look to instruct the repair works and seek reimbursement from the Tenants deposit. If a Tenant challenges this, as often this is the case, then we will deal with this on your behalf. The Tenant has a right to take their dispute to an arbitration process through the Deposit Scheme provider and again we will defend this claim on your behalf.
We aim to be one of the most competitive Letting Agents in the area and tailor our services to suit individual Landlords needs. Prices do vary dependant on the rental value of the property and the number of properties instructed, please contact us for a free valuation:
With all of our services, we offer a "No Rent - No Fee" policy and do not charge unless a tenant is found, offering you a very cost effective solution to finding tenants.
Over the years, we have built an enviable reputation with Landlords and Property Investors alike and the foundations of our business are to offer an excellent customer service with a proactive response at reasonable prices. We also take pride in our professionalism and are members of The Property Ombudsman Letting's Scheme - which is an extensive code of practice that all reputable Letting Agents should adhere to and covers all aspects of property rentals.